!!!!! ATTENTION: SINCE WE ARE BEING OVERWHELMED WITH PHONE CALLS AND CAN'T GET EVERY ONE, WE KINDLY ASK THAT YOU ONLY CALL IF YOU HAVE PURCHASED OUR PRODUCTS AND NEED IMMEDIATE TECHNICAL ASSISTANCE. ALL STOCK UPDATES CAN BE FOUND RIGHT HERE ON THE WEBSITE. !!!!! EMAIL US FOR ALL OTHER INQUIRIES (IMPORTANT: ALSO READ BEFORE CONTACTING US OR PURCHASING OUR PRODUCTS).

HAPPY HOLIDAYS! Thank you for your patience as we work hard to increase production further into the new year. YES, we are still in business and going stronger than ever thanks to your support! Due to the continued popularity of the YOUTUBE REPAIR GEEK VIDEO, our products are selling out within just hours but WE AIM TO RESTOCK EVERY 2-3 WEEKS APPROX. In stock estimated dates are on product pages.

Email in stock notifications are back! Subscribe to when in stock on product pages.

CURRENT ORDER PROCESSING TIMES FOR MOST ORDERS UNLESS LISTED OTHERWISE: 2-14 BUSINESS DAYS. AVERAGE IS 2-10. (M-F ARE BUSINESS DAYS.)

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Terms and conditions of use

THESE TERMS OF SALE GOVERN YOUR PURCHASE OF ANY PRODUCT OFFERED BY PM INDUSTRIES OR OTHERWISE SOLD THROUGH THE WEBSITE OR BY TELEPHONE, FACSIMILE, MAIL OR E-MAIL. PLEASE READ THESE TERMS OF SALE CAREFULLY. THEY CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. BY PLACING AN ORDER, YOU ACKNOWLEDGE THAT YOU HAVE READ, ACCEPTED AND AGREED TO BE BOUND BY THESE TERMS OF SALE, WITHOUT LIMITATIONS OR QUALIFICATIONS OF ANY SORT. THESE TERMS OF SALE ARE SUBJECT TO MODIFICATION BY COMPANY WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME IN OUR SOLE DISCRETION. YOU SHOULD PERIODICIALLY REVIEW THESE TERMS OF SALE TO ENSURE THAT YOU REMAIN UP TO DATE ON ALL SUCH CHANGES.

SHIPPING AND DELIVERY

• Mastercoat LLC is not responsible for incidents caused by the chosen package carrier. This includes but is not limited to loss, theft, and damage. Mastercoat LLC also does not guarantee delivery dates, as they are beyond our control. Mastercoat LLC is not responsible for packages with a tracking status of “in transit but arriving late” or other wording, other late packages due to carrier delays, and replacements will not be issued for items still in transit. If a package is delivered according to tracking but not present, we will open an investigation. This could take 2-3 business days to investigate and resolution will be determined on a case by case basis. This also applies to damage caused by carrier.

• By choosing USPS as a shipping method implies that you have read and understood that USPS experiences frequent delays and you are willing to wait 12 days or more for your package to be delivered in case of a delay. Mastercoat is not responsible for USPS delays and will not issue a replacement or refund of products unless package is confirmed by USPS to be lost in transit.

AVAILABILITY
• Availability of our products is subject to change without notice. To ensure freshness of our products, we manufacture small batches at a time and quantities are subject to run out at any time without notice. Please understand that when dealing with products that have a shelf life of this kind, there may be lead times. Mastercoat LLC shall not be liable for any claims or damages arising in connection with products which are out of stock or otherwise unavailable. Mastercoat LLC reserves the right to discontinue the sale of any product or service at any time without notice to you or any other third party. We do not offer preorders online or by phone for items and availability is on a first come first served basis. We do not reserve items. We do not ship partial orders.

PURCHASING PRODUCTS
• By accepting our terms and conditions you are agreeing that you have read and understood the descriptions of the products, and which products, amounts, and size containers the kits/bundles contain, for purchase before submitting the order.

PRICING
• Prices of our products, on the website and by telephone and mail order, are subject to change at any time without notice. We are not responsible for pricing errors on the site. In the event that a product is listed at an incorrect price due to typographical, photographic or technical error, we reserve the right to refuse or cancel any orders received at the incorrect price.

UNAUTHORIZED USE OF PRODUCTS
Mastercoat LLC shall not be liable for any claims, damages or injuries caused by your negligence, the misuse of any of our products by you or any third party to which you provide access to our products, or any other damages or injuries arising out of your use of any of our products.